Dynamic module states
The content of the modules are dynamic; they will adjust according to the user three user states: Potential Users, New Users, and Existing Users.
Potential users will see persuasive targeted messaging as their empty-state. The messaging will persuade new users by showing them the popularity of the particular PayPal benefit. Together with the Sign Up CTA which allows easy onboarding process for willing potential users, they will boost PayPal onboarding figures.
New Users will be shown a placeholder image with an "Open a dispute" CTA which allows them to take immediate actions when needed.
Existing Users can real-time track their current progress of their opened dispute, and take multiple actions such as "View All Returns" and "Open a dispute".
Potential users are met with persuasive targeted messaging with a "Sign Up" CTA.
New users can take immediate actions through the "Open a dispute" CTA.
Existing users can view real-time tracking of current progress, and multiple actions CTA.